Success Story: Le Prix du Gros - Simplifying Key Management Across a Large Auto Complex
Challenge
Before implementing ecos key management systems, Le Prix du Gros faced the daily chaos of manual key handling across several dealerships. Each site relied on small wall cabinets filled with hooks, handwritten labels, and manual check-outs.
Keys were often misplaced — forgotten in an employee’s pocket, left in an office, or taken to another building. Tracking them back could take hours. The lack of control meant security risks as well: customers and unauthorized staff could access key areas, and managers had no reliable way to see who had taken which keys and when.
As the dealership expanded, managing hundreds of vehicle keys with this outdated system became unsustainable. They needed a secure, centralized, and easy-to-use solution that could be accessed by multiple departments — from sales to service and vehicle preparation — without creating bottlenecks or administrative headaches.
Solution
In 2018, Le Prix du Gros deployed an ecos electronic key cabinet to modernize and centralize its key control.
The system was configured to handle over 600 vehicles, with secure biometric access (fingerprint recognition) ensuring only authorized employees could retrieve keys.
Key tags (ecos ID-Plugs) were paired with each vehicle’s unique identification, allowing rapid search and retrieval using the last six digits of the VIN.
The system is now used daily by:
- Sales teams and directors for test drives and customer appointments,
- Mechanics and technicians for maintenance and repairs,
- Vehicle preparation and detailing teams before delivery, and
- Yard staff and drivers who move vehicles between lots.
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ecos key cabinet at Le Prix du Gros |
Identification via fingerprint to open the cabinet |
Only a few designated administrators manage the pairing of new keys to ID-Plugs from a computer — while more than 200 employees interact directly with the cabinet interface. Despite the scale, adoption was effortless:
“Everyone adapts quickly. Even our older employees use it without any issue — it’s simple and intuitive. ”
– Philippe Tessier –Fleet Coordinator
Results
The ecos key cabinet transformed daily operations across the dealership:
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Full security and accountability — Only authorized employees can access keys. Every transaction is logged, eliminating theft or misuse.
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Zero lost keys — Staff can instantly see who last accessed any key and where it was taken.
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Significant time savings — Searching for a missing key now takes minutes instead of nearly an hour.
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Higher customer satisfaction — Sales teams never leave clients waiting while looking for keys.
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Seamless adoption — Easy interface and fingerprint login made onboarding effortless across 200+ users.
“Since we installed our ecos cabinet, everything is safer and faster. We always know who took which key, and it’s easy to find them again. I easily save 30 to 40 minutes every time I have to track down a key.”
– Philippe Tessier – Fleet Coordinator
Today, the ecos system is a vital tool that keeps Le Prix du Gros’s large automotive complex running smoothly — providing full visibility, security, and control over hundreds of keys used daily.



