Key Control Systems for Hotels & Resorts

ecos is the only cloud-based key management system built for hotels and resorts

  • Get up and running faster
  • Plug-and-play convenience
  • No IT involvement or infrastructure costs
Book an on-site demo
Get a budgetary quote

Trusted by organizations like yours

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Hotel key tracking without the hassle

Get a hotel key system that actually lasts 10-15 years, backed by 20 years of real-world hotel experience.

Only pay for what you need, expandable like no other system

Start small and grow your system exactly how you need it – activate only the key slots you use today and add more anytime, without replacing hardware, or paying for on-site tech support.

  • Start with the exact number of key slots you need today
  • Add more key slots anytime with a one-time fee
  • Mix locking and non-locking key slots in a single cabinet
  • Key cabinets come in various sizes to accommodate from 20 up to 360+ keys
  • Unlimited users

Hotel key cabinets built to last

  • Unique one-piece steel construction prevents tampering and stands up to daily use
  • Only 1% of customers ever need service calls
  • 2-year system warranty
  • One-piece key fobs with embedded chips eliminate tag failure points and are backed by a 5-year warranty

Easy to use, easy to manage

  • No servers to maintain
  • No complex software to install
  • Check key status from your phone, anywhere
  • ecos care includes software updates and phone support

Reliable, modern hotel key storage

Our hotel key management system eliminates the risk of lost or misplaced back-office, facilities, and fleet keys for shuttle buses and other vehicles, reducing downtime and improving security across your entire venue.

Combine key and locker systems to manage essential assets like master keys, panic buttons, radios, and IT equipment in a single system.

Back-office and engineering key management

When staff members misplace keys, all downstream work grinds to a halt, and security is at risk. ecos key control systems eliminate these problems by automating key access and secure key storage. The key cabinet system keeps a complete and fully automated audit log so managers can monitor who accessed which keys, when, and for how long. Gain peace of mind, knowing critical keys are always accounted for.
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Manage contractor facility access

Key management can become complex for larger resorts with external contractors.

ecos key cabinets allow you to easily assign temporary access keys to contractors via an Outlook integration, QR-Code or video call identification, ensuring they can carry out their tasks without constant supervision. This frees up internal staff and maintains accountability.

Manage fleet keys

ecos key control systems provide real-time tracking for fleet keys, such as shuttle buses, maintenance trucks, or groundskeeping carts.

Monitoring and alerts on late key returns help supervisors ensure vehicles are available whenever needed.

Manage equipment and electronics

Service can suffer if your customer-facing staff doesn’t have the tools they need to do their job. Whether tablets for housekeeping and room service staff or radios for security and grounds crews, ecos equipment lockers ensure they’re charged and ready for every shift.

Automated tracking also helps prevent equipment loss by enforcing accountability
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Case study: Securing hotel keys for engineering, sales and housekeeping.

“If there are any issues with an associate’s login, or we just need a key to lend to somebody not programmed with the system, we just click one button, hit open, and then the door opens in a few seconds. That’s it.”

— Steven Kirkish, Director of Rooms
The LINE San Francisco Hotel

Features and benefits of ecos key control systems

Access control

Assign key access permissions to individual staff members, by job type, or entire teams. Tailor access for each hotel departments, like housekeeping, maintenance, and engineering.

24/7 authorized access

Staff can access their assigned keys anytime, day or night. This will increase operational flexibility and ensure important tasks can be carried out promptly, regardless of shift.

Full accountability for key use

Know who has each key and when it was taken. Electronic tracking reduces the risk of lost or misplaced keys and improves security of master keys and critical back-office access.

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Integrated camera

A built-in camera in the key cabinet provides an extra layer of accountability by capturing images during key sign-out. It also supports video communication if a user needs help.

 

Key reservation system

Reserve keys quickly from a PC, phone, tablet, or through the ecos care native app. This streamlines key access and allows staff to plan and reserve keys ahead of time, reducing wait times.

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Instant alerts

Supervisors receive real-time notifications if a key is not returned on time. You can follow up promptly when keys are overdue for return, reducing the potential for accidental or malicious key loss.

 

“No-touch” key retrieval

A badge swipe automatically opens the door and releases assigned keys. Reduce the time it takes for staff to retrieve keys during busy shifts.

 

Locate keys quickly

The Key Find feature helps users find who has missing keys instantly so no time is wasted looking for keys.

Features and benefits of ecos smart equipment lockers

Keep Your Hotel’s Equipment Safe and Charged

Store tablets, radios, and laptops in self-closing drawers that charge while they’re stored. Each drawer tracks what’s inside using weight sensors and RFID, closes automatically to protect valuable items, and shows at a glance if everything’s where it should be. Perfect for busy hotels where space is tight – each drawer can track up to 4 items at once.
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Ready to upgrade your hotel key management?

Join other hotels and resorts that made key control headaches a thing of the past

  • Keep your hotel’s keys safe and tracked, without the complexity
  • Your staff can get the keys they need any time
  • No IT setup needed – just plug in and start using it
  • Built to last and easy to expand
  • Cost-effective solution

Contact us to get a demo or pricing