Managing access in a monumental modern landmark

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Customer

Musée des Confluences

Market

Art & Culture

Company Size

Multi-site / Enterprise Venue

Country

France

Opened on December 20, 2014, the Musée des Confluences is a major French science museum sitting at the confluence of the Rhône and Saône rivers. It is a 22,000-square-meter glass, steel, and concrete structure that houses over 2.2 million pieces. It receives hundreds of thousands of visitors every year. A facility that large, that popular, and with so many valuable scientific specimens needs highly reliable access control. ecos systems deployed multiple digital key management systems to automatically distribute and track all essential keys for curators, custodians, security, and contractors.


Challenge:
Balancing public access with physical security

The Musée des Confluences is a popular, new museum in Lyon, France, dedicated to sharing "global knowledge with a focus on the natural sciences." It has 6,500 square meters of space available for rotating exhibitions. Thousands of visitors pass through each day.

The major operational challenge museum staff face in this environment is balancing the need to provide open educational spaces with the strict security required for valuable artifacts, administrative offices and their records, and technical and curator rooms. Traditional key management practices, which rely on manual sign-outs and physical handovers, can be slow and prone to human error. It is a considerable security risk if keys are lost or duplicated. In a facility housing millions of specimens, many of which are rare or legally protected, it is essential to have clear, real-time control over who can access specific rooms.


Our solution:
Segmented, automated key tracking

To handle these vulnerabilities without disrupting museum operations, ecos systems installed a small, local network of electronic key cabinets customized to the facility’s needs. The museum now operates two ecos 20-key units and one ecos 40-key unit distributed around their 22,000-square-meter site. This approach enables facility managers to provide easier access to keys closer to where they’re needed most. Employees authenticate electronically at the cabinet, which releases only the keys they are authorized to use.

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Result:
Streamlined workflows and protected collections

The automated systems have transformed the museum’s physical access control. Employees and security staff use ecos systems 24/7 for easy, secure access control. By adopting an electronic system, the museum eliminated the administrative burden of tracking physical keys and virtually eliminated key loss. Staff can begin their shifts without delay, knowing the keys they need are available, and the security team benefits from a complete, real-time audit trail the ecos systems generate of all key movements.

Key numbers

22,000 sq.

meter site

2.2 million

specimens

80

digitally tracked key rings