Frequently asked questions

For electronic key cabinet up to 120 keys approx. 4 weeks, up to 360 keys approx. 6 weeks and for larger key cabinet as well as electronic locker system 8 weeks. If you have ordered your system through one of our partners, the delivery time may be extended by 1 week.

Yes, but please report this as soon as possible. Once the delivery process has begun, a change is no longer possible. Special designs cannot be changed either.

Yes, either our sales teams will visit you or you can come to our showrooms.

Yes, but we want to make sure in advance that you have enough technical expertise to be able to set up and use the system properly.

Yes, you can easily install our products- electronic key cabinet and terminals yourself. With our intuitive video instructions, you can start using the system within 1 hour.

Yes, contact our sales team to obtain an unlock code and plug. You can then unlock additional slots without the use of a technician or tools.

Please ask your sales contact about this.

We have been developing and producing market-leading management systems for 20 years and are active in a wide range of industries.

All systems are tested in Germany to ensure their outstanding quality and functionality. Electronic key cabinet are assembled in Hungary and electronic locker system in Germany.

Yes, modular front plates let you choose the exact number of locked and unlocked slots you need.

Yes, our key cabinets and lockers can be equipped with RFID readers that support all common formats. Special readers can also be connected.

Yes, our software is not very labor-intensive and runs without problems with small server capacities. If in doubt, we recommend our ecos care, where ecos systems take over the server administration.

Common items are building, room, and car keys, but also credit cards or RFID cards.

The system continues to run normally, as a standby battery is built in to get you through the weekend. If this also discharges, you can still remove your keys and objects manually.

Each system can be used completely autonomously with the operating terminal only. No additional software is required.

All systems have a 2-year guarantee. We give a 5-year guarantee on the ID plugs that are used particularly frequently. 

Yes, for all our key management system we offer the option that you pay monthly.

Either on the top right corner on the outside of the product or on the inside behind the control unit.

Probably the synchronization between the cabinet and the software is interrupted. Please check whether the cabinet is correctly connected to the network.