Our Services
That way your systems
are always ready for use

Our Services

That way your systems are always ready for use

Our Services

The new generation of services

With advancing digitalisation, the technical complexity and security requirements of our key cabinets, locker systems and terminals are also constantly growing. To meet these dynamic demands, we have created new dimensions in the area of services: With the “hybrid solutions” and “rent – service only” models, you now also get our worry-free package ecos care included. State-of-the-art technologies and flexible financing ensure an improved user experience.

Our Service modules

Maintenance models

Choose your preferred model:

Telefon & Online

Telefon & Online

  1. Available from 8 am to 5 pm 
  2. Support with questions about
    software & hardware and usage
  3. Software updates 
  4. Follow-up training, if necessary
All Inclusive

All Inclusive

In addition to Telephone & Online:

  • Annual on-site maintenance
  • Free spare parts
  • Discount on rides
High availability

High availability

In addition to Telephone & Online:

  • Annual on-site maintenance
  • Free spare parts
  • Discount on rides
  • 4 hours reaction time
  • Deployment possible on the next working day

Our service promises

Autonomy - Guarantee

Autonomy – Guarantee

Our philosophy is to offer all our customers the greatest possible autonomy and simplicity. For this reason, our products are quick and easy to install yourself and ready for immediate use.

Startup Support

Startup Support

We accompany our customers all the way to productive operation and advise you on the correct use. As important nodes in your organisation, we know that they have to function reliably every day.

2 years warranty on all systems

2 years warranty on all systems

Whether key cabinet, locker system or terminal, all ecos systems are consistently designed for security and the highest quality.

5 years warranty on ID plugs

5 years warranty on ID plugs

The plugs in our key cabinets are designed for frequent and long-term use. We underline this with our 5-year warranty on all ID plugs.

Kommunikation zwischen allen Geräten
Autonomy – Guarantee

Our philosophy is to offer all our customers the greatest possible autonomy and simplicity. For this reason, our products are quick and easy to install yourself and ready for immediate use.

Kommunikation zwischen allen Geräten
Startup Support

We accompany our customers all the way to productive operation and advise you on the correct use. As important nodes in your organisation, we know that they have to function reliably every day.

Kommunikation zwischen allen Geräten
2 years warranty on all systems

Whether key cabinet, locker system or terminal, all ecos systems are consistently designed for security and the highest quality.

Terminal als Zutrittskontrolle
5 years warranty on ID plugs

The plugs in our key cabinets are designed for frequent and long-term use. We underline this with our 5-year warranty on all ID plugs.

Do you still have questions about our service models?


We are happy to be there for you! – Also within our software ecos webman2.

ecos webman2 view